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From the Smart City Team to you: A Huge Thank You for Our Recent Success on TripAdvisor

TripadvisorAt Smart City, the team behind your luxury serviced apartments love nothing more than listening to your feedback.

Whether you enjoyed a short city break in our Convent Garden accommodation or chose our Oxford Street apartments for your London business trip, your emails, compliments and online reviews help us to gain a better understanding of not only what we’re doing right, but also how we can continue to improve our service to make your next stay with us even better.

It’s for this reason that we’re always delighted to find that so many of you have taken to top tourism site TripAdvisor to leave glowing reviews of your most recent visit to our City Road apartments.

For some of you, its the apartment’s convenient location and close proximity to London’s leading tourist attractions that you love. For others, it’s our ever-friendly staff and commitment to quality customer service that you recommend to other TripAdvisor visitors, whilst for others still its the modern, luxury decor, fixtures and fittings that earned your praise.

The Bravo Badge: A symbol of excellence in customer service

Whatever it was that you enjoyed the most about your stay at Smart City’s serviced apartments in City Road, we’re thrilled to announce that your reviews have earned us TripAdvisor’s prestigious Bravo Badge.

Awarded in recognition of the consistently excellent reviews our City Road accommodation receives on the site, the Bravo Badge is another way that we’re able to demonstrate the same commitment to first-class customer service there as we do across all our serviced apartment complexes, including those in Cannon Street, Covent Garden, Oxford Street, London Bridge and Spitalfields.

What is TripAdvisor?

For those of you unfamiliar, TripAdvisor is the biggest travel site in the world, where guests of hotels and apartments like ours help other travellers to make an informed decision about where to stay by posting their honest, unedited opinions.

Along with this, guests can also rate those all-important factors that play such a crucial role in deciding on the right London accommodation. Cleanliness, value for your money, and the quality of stay are all taken into consideration on TripAdvisor, and at Smart City Apartments, we’re pleased to note that we consistently receive high ratings from our guests.

There are over 800,000 hotels, guest houses, B&Bs and serviced apartments around the world listed on TripAdvisor, and only a select few are awarded the Bravo Badge. So on behalf of the entire Smart City team, we’d like to say a huge thank you to for your glowing reviews, and we look forward to welcoming you on your next visit to London.


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